Emerson Joseph respects and appreciates that our clients have busy and demanding lives that sometimes make last minute schedule conflicts unavoidable. We do ask the same respect be shown to our team of professionals and therefore require 24-hour advance notice when cancelling any appointment at Emerson Joseph. This allows the opportunity for someone else to schedule an appointment. For this reason, a major credit card is required to hold any appointment. You will not be charged until services are rendered, unless you fail to cancel within 24 hours and/or no-show (see below) your appointment. If you are unable to give us 24 hours advance notice you will be charged as follows:
Less than 24 hours notice: 50% of ticket total
Less than 3 hours notice: 100% of ticket total
Please note, due to the popularity of our speakeasy, all deposits are non-refundable. A credit may be issued towards a future rental. Deposits for group parties are refundable when cancelled 2 weeks prior to group events.